Date of Award

3-3-2017

Document Type

Thesis

Department

Business Administration

First Advisor

Isaac Dixon

Subjects

Personnel management, Generation Y -- Employment, Young adults -- Employment -- United States, Intergenerational relations, Supervision of employees, Employee motivation

DOI

10.15760/honors.361

Abstract

This literature review explores the intricacies of sarcasm in the supervisor-employee relationship; particularly, it looks at sarcasm between supervisors and Millennial generation employees and possible ways it influences performance appraisal effectiveness. It focuses on five key intersections, as follows: sarcasm, trust, Leader-Member Exchange (LMX), performance appraisals, and the Millennial generation. The purpose is to identify and define these intersections, their implications, and the gaps in current research. Thus far, there is little research on these intersections, requiring this paper to link the overlapping areas between subjects. Therefore, this research builds upon the work or psychologists, sociologists, human resources management, and other fields for an interdisciplinary review. The findings show that it is likely for sarcasm between a supervisor and their Millennial employee to have a negative impact on the relationship, damaging trust and creating obstacles for performance appraisal effectiveness. However, there are many benefits to sarcasm in the workplace, as well as evidence of sarcasm benefiting trust in relationships, calling for this subject to further be explored.

Comments

An undergraduate honors thesis submitted in partial fulfillment of the requirements for the degree of Bachelor of Science in University Honors and Business Administration: Management & Leadership and Human Resources Management.

Persistent Identifier

http://archives.pdx.edu/ds/psu/19529

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