Presentation Type

Presentation

Description

Good mobile websites are designed around an understanding of the context of what the user is expected to do. But what exactly are our users doing on our mobile library sites? User stats only provide part of the story, so Oregon State University librarians set out to solve this mystery by actually asking users what they do on our mobile site. The answers to this question are the first step in a usability study and will help us make smarter design decisions, decide what services to feature, and figure out what new tools might enhance our users’ mobile library experience. Come learn what we discovered so that you too can move beyond just guessing what your mobile users are doing to really knowing.

Conference Track

Other

Start Date

8-2-2013 11:05 AM

End Date

8-2-2013 11:50 AM

Persistent Identifier

http://archives.pdx.edu/ds/psu/20036

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Feb 8th, 11:05 AM Feb 8th, 11:50 AM

Mobile Stats Are Not Enough: What Do Mobile Library Site Users Actually Do?

Good mobile websites are designed around an understanding of the context of what the user is expected to do. But what exactly are our users doing on our mobile library sites? User stats only provide part of the story, so Oregon State University librarians set out to solve this mystery by actually asking users what they do on our mobile site. The answers to this question are the first step in a usability study and will help us make smarter design decisions, decide what services to feature, and figure out what new tools might enhance our users’ mobile library experience. Come learn what we discovered so that you too can move beyond just guessing what your mobile users are doing to really knowing.