Presentation Type

Presentation

Description

Data from the Programme for the International Assessment of Adult Competencies (PIAAC) shows that adults in the US are less skilled in digital problem solving than in many other countries. How does that translate to our patrons, and what does it mean for how we provide services?

We used a digital problem solving assessment tool to find out if our patrons’ skills matched up with national data, and we mapped the digital skills we assessed to common library tasks. Results will help us take action to inform our training efforts, our digital presence, and how we advocate for our patrons. (100 words)

Learning Outcomes

By the end of this session, you will:

  • Understand how digital problem solving skills and common library tasks are related.
  • Have the data you need to advocate for digital literacy training and digital skill building sessions at your own library.
  • Bring some assessment strategies back to your own library.

Conference Track

User Experience/Understanding Users

Comments/Notes

Room: SMSU 294

Start Date

31-3-2017 2:15 PM

End Date

31-3-2017 3:00 PM

Persistent Identifier

http://archives.pdx.edu/ds/psu/19107

Share

COinS
 
Mar 31st, 2:15 PM Mar 31st, 3:00 PM

Assessing and Addressing Patrons' Digital Problem Solving Skills: What Does Digital Equity Look Like in the Library?

Data from the Programme for the International Assessment of Adult Competencies (PIAAC) shows that adults in the US are less skilled in digital problem solving than in many other countries. How does that translate to our patrons, and what does it mean for how we provide services?

We used a digital problem solving assessment tool to find out if our patrons’ skills matched up with national data, and we mapped the digital skills we assessed to common library tasks. Results will help us take action to inform our training efforts, our digital presence, and how we advocate for our patrons. (100 words)