Factors Associated With Managerial Innovation in Public Human Service Organizations

Authors

Monica Perez Jolles, University of Southern California
Bowen McBeath, Portland State UniversityFollow
Sarah Carnochan, University of California - BerkeleyFollow
Michael J. Austin, University of California - BerkeleyFollow

Published In

Human Service Organizations: Management, Leadership & Governance

Document Type

Post-Print

Publication Date

5-2016

Subjects

Human services -- Management -- Research

Abstract

Contextual changes affecting human service organizations have challenged human service managers to adapt through innovation. Yet no research has examined innovation along the spectrum of lower- to upper-level managers in public human service organizations. This study analyzed survey data of 466 public human service managers to examine the relationship between individual characteristics and managerial innovation. Results showed that 38% of managers took an innovative approach to their work, and characteristics of perceived responsiveness to change and evidence-informed practice network involvement were significantly associated with managerial innovation. Managerial innovation could be promoted through the development of evidence-based networks and communities of learning.

Description

This is the authors' version of a manuscript which was published online May 4, 2016 in the journal: Human Service Organizations: Management, Leadership & Governance. The final publication is available at Taylor & Francis via https://dx.doi.org/10.1080/23303131.2016.1184208

DOI

10.1080/23303131.2016.1184208

Persistent Identifier

http://archives.pdx.edu/ds/psu/19361

Citation Details

Perez Jolles, Monica; McBeath, Bowen; Carnochan, Sarah; and Austin, Michael J., "Factors Associated With Managerial Innovation in Public Human Service Organizations" (2016). School of Social Work Faculty Publications and Presentations. 153.
http://archives.pdx.edu/ds/psu/19361