Published In

Collection Management

Document Type

Post-Print

Publication Date

10-2011

Subjects

Collection development (Libraries), Library information networks, Library users, Social media

Abstract

Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection development requests. A review of popular Twitter and Facebook library profiles reveals the most successful accounts to be those where the library actively engages its users online. Through these media, libraries can have direct, immediate conversations with patrons that result in patron-initiated material requests.

Description

This is an electronic version of an article published in Collection Management, Vol. 36, Issue 4. Collection Management is available online at http://www.tandfonline.com/doi/full/10.1080/01462679.2011.605830.

DOI

10.1080/01462679.2011.605830

Persistent Identifier

http://archives.pdx.edu/ds/psu/9806

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