Published In

American Libraries

Document Type

Article

Publication Date

10-1-2012

Subjects

Reference services (Libraries), Public services (Libraries), Information retrieval -- Research

Abstract

The article presents information on services provided by library reference desks for do-it-yourself (DYI) patrons. The author looks at online instructional content, how-to tutorials, and in-person reference services. The article also discusses the importance of understanding library users' information-seeking behaviors.

Description

Article appears in American Libraries (http://americanlibrariesmagazine.org/)

Persistent Identifier

http://archives.pdx.edu/ds/psu/8613

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