Published In

portal: Libraries and the Academy

Document Type

Article

Publication Date

4-1-2002

Subjects

Information services, Foreign students

Abstract

International students and scholars on campuses in the United States constitute a complex, diverse, and rapidly growing population that must be served effectively by academic libraries. This article examines cultural differences with a focus on communication processes and styles, and recommends ways to accommodate cross-cultural differences in information services. The article includes a survey of relevant literature and draws on the results of a series of focus groups conducted at Harvard University, the Georgia Institute of Technology, Portland State University, and one of the annual conferences of the American Library Association.

Description

Copyright © 2002 The Johns Hopkins University Press. This article first appeared in PORTAL: LIBRARIES AND THE ACADEMY, Vol 2, Issue 2, April, 2002, pages 207-216.

DOI

10.1353/pla.2002.0046

Persistent Identifier

http://archives.pdx.edu/ds/psu/8553

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