Document Type

Presentation

Publication Date

12-1-2020

Abstract

This work is part of a larger project focused on understanding a changing and dynamic learning ecosystem

● frontline service workers participate in workforce or employer supported learning opportunities.

● includes data from 45 interviews with worker learners and individuals who provide support to them, such as teachers, managers, and career navigators.

● Interviewees come from all parts of the United States and work in retail, healthcare, hospitality, transportation, and other industries.

Description

Presented at LRA 2020.

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