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What are the experiences of working learners in employer sponsored learning? What motivates frontline service workers to participate in employer sponsored learning opportunities, many of which are offered online? What factors support working learners’ continued participation and their success? 7
Harris, Kathy; Vanek,, Jen; Castek, Jill; and Jacobs, Gloria, "Research Update: What Factors Shape 21st Century Workplace Learning?" (2020). 21CLEO Presentations and Publications. 6.