This project was made possible in part by the Institute of Museum and Library Services (IMLS) National Leadership Grant # LG-06-14-076-14A.
Adult literacy, Computer assisted instruction, Digital divide
We believe our patrons can use our electronic resources, but international assessment data tell a different story. The US population scores below the international average in problem solving in technology-rich environments, so Multnomah County Library and Portland State University are collaborating on a project funded by the Institute of Museum and Library Services to assess patrons' online abilities and how those abilities map to common library tasks. Results will help inform how online library services are presented and will help ensure computer class content includes meaningful skills.
Honisett, A., & Moran, P. (April, 2016). What’s their story? Using an online assessment tool to learn about patron skills. Session presented at the Oregon Library Association Conference (OLA). Eugene, OR.