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Adult literacy, Computer assisted instruction, Digital divide


Data from the Programme for the International Assessment of Adult Competencies (PIAAC) shows that adults in the US are less skilled in digital problem solving than in many other countries. As more of our communication, creation and learning moves online, how do we help our patrons thrive in a new environment, and how do we transform our training and resources so the library thrives, too?

We used a digital problem solving assessment tool from PIAAC to find out if our patrons’ skills matched up with national data, and we mapped the digital skills we assessed to common library tasks. Results will help us take action to transform training and refine our digital resources.

By the end of this session, you will be able to advocate for digital literacy training and digital skill building sessions at their own library, understand how digital problem solving skills and common library tasks are related, and bring the tools back to your own library to design a strategy for implementing a large assessment.


Presented at the Oregon Library Association Conference (OLA) in Salem, OR.

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