This project was made possible in part by the Institute of Museum and Library Services (IMLS) National Leadership Grant # LG-06-14-076-14A.
Adult literacy, Computer assisted instruction, Digital divide
This document explains how the research team developed tasks and an observational protocol that allowed for the examination of individuals’ digital problem solving. These tasks, and the metacognitive scaffolding prompts and protocol associate dwith them, were developed and refined with the Multnomah County Library’s website resources in mind. Other libraries can adapt these tasks and protocol or develop a related observational protocol inspired by the design principles offered. This document suggest what libraries can do to support digital problem solving development.
Castek, J., Gibbon, C., Jacobs, G., Frank, T., Honisett, A., Anderson, J., (2018). Blueprint for Designing Digital Problem Solving Tasks. Advancing Digital Equity in Public Libraries: Assessing Library Patrons’ Problem Solving in Technology Rich Environments.