This research was supported by a National Leadership Grant from the Institute of Museum and Library Services to Portland State University (LG-06-11-0340-11).
Adult literacy, Computer assisted instruction, Digital divide, Tutors and tutoring
The Personal Qualities of Tutors Brief highlights findings that detail the key qualities of effective tutors. These findings indicate that that patience is more important than technology knowledge in a digital literacy acquisition program The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.
Castek, J., Jacobs, G., Pendell, K., Pizzolato, D., Reder S., & Withers, E. (2015). Tutors: Personal Qualities of Tutors (Digital Literacy Acquisition in Brief). http://archives.pdx.edu/ds/psu/16197