eBUX of OERs for PTC: Student and Faculty eBook User Experiences (eBUX) of Open Educational Resources (OERs) for Professional and Technical Communication (PTC)

Authors

Henry Covey, Portland State UniversityFollow

Published In

The 39th ACM International Conference on Design of Communication

Document Type

Article

Publication Date

10-12-2021

Subjects

Communication of technical information, Technical writing

Abstract

This report analyzes the digital/electronic textbook user experience (eBUX) of web-based open educational resources (OERs) for professional and technical communication (PTC). Data and information were gathered from students enrolled in introductory PTC courses (with IRB oversight and input from faculty and writing program directors) via online surveys (Google Forms), collaborative documents (Google Docs), remote interviews (Zoom), learning management system analytics (Desire2Learn), workshop documentation (pre-pandemic), and email correspondence. User research revealed issues of use and usability with web-based open-access PTC textbooks related to functional specifications, content requirements, interface and interaction design, information architecture, navigation, and aesthetics. The conclusion discusses the evolution of digital OERs for PTC over the past quarter century and reflects on their future.

Rights

Copyright (c) 2021 The Authors

This work is licensed under a Creative Commons Attribution 4.0 International License.

Locate the Document

https://doi.org/10.1145/3472714.3473656

DOI

10.1145/3472714.3473656

Persistent Identifier

https://archives.pdx.edu/ds/psu/37387

Citation Details

Covey, H. (2021, October). eBUX of OERs for PTC: Student and Faculty eBook User Experiences (eBUX) of Open Educational Resources (OERs) for Professional and Technical Communication (PTC). In The 39th ACM International Conference on Design of Communication (pp. 294-309).