Document Type

Closed Project

Publication Date

Winter 2017


Charles M. Weber

Course Title

Communication and Team Building

Course Number

ETM 522/622


This research paper studied and investigated how the multicultural environment would impact the conflict resolution strategies. From literature review, we understood the different sources and level of conflicts. We went through the evolvement of different theoretical models for conflict resolution strategy styles to explore the relationship between cultural variables and their impact on conflict resolution strategies. From several related quantitative researches, we categorized the multicultural environment into four types and identified their preference of conflict resolution strategy styles.


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