Engineering Management Synthesis
When trying to achieve ISO 9000 registration, where the key successful factors? After reviewing the literature the authors developed 14 different items that were stated to be critical. Out of those fourteen, which are the 4 most important? These items are ranked by people working with ISO 9000.
Mohr, Joe and Neymen, Levent, "Critical Success Factors in ISO 9000 Registration" (1994). Engineering and Technology Management Student Projects. 1260.