Richard F. Deckro
Total Quality Management I
This research paper tries to show some of the factors identified by different authors which affect the implementation of TQM at the industry level. The research paper finally focuses on the importance of adopting a new corporate culture to successfully implement the TQM philosophy and its relationship with effective team building in an organization.
Alvarez, John J., "TQM: Effective Teams and the Organizational Culture Factor" (1994). Engineering and Technology Management Student Projects. 1270.