Document Type

Closed Project

Publication Date

Winter 1994

Instructor

Richard F. Deckro

Course Title

Total Quality Management I

Course Number

EMGT 510/610

Abstract

This project deals with the questions: What is TQM? Why TQM? It describes TQM philosophies all the way through Deming's 14 points, Juran's Breakthrough sequence, and Crosby's 14-Point Program. Examples are given from the industry. TQM is given a specific description. Resources for implementation of a TQM program are also discussed.

Description

This project is only available to students, staff, and faculty of Portland State University.

Persistent Identifier

http://archives.pdx.edu/ds/psu/24191

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