Document Type

Closed Project

Publication Date

Winter 2006


Dragan Milosevic

Course Title

Capstone Project

Course Number

EMGT 589


Intelligent tutoring systems -- Design and construction -- Technological innovations, Human-computer interaction, Intelligent agents (Computer software), Adult learning


Most Intelligent Tutoring Systems (ITS) in the literature have been designed and implemented according to traditional pedagogical principles and deployed in academic contexts. However, the traditional pedagogical approach to ITS is not congruent to the task-focused and goal-oriented needs of professional adults. As adult knowledge workers must absorb increasing amounts of information and technology, they require increasingly sophisticated assisting, coaching, training, and tutoring. This paper proposes a new class of universal support software called Intelligent X Systems (IXS). IXS incorporate the best features of traditional ITS with new advances in human-computer interaction, autonomous agent technology, and andragogical learning theories to provide superior educational support to adults. From this andragogical perspective, this paper examines ITS theory from the last two decades, noting in particular the lessons learned and most useful details from various implementations. Finally, a set of general design principles that can be used as functional specifications toward a particular implementation is presented.


This project is only available to students, staff, and faculty of Portland State University

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