Document Type

Closed Project

Publication Date

Spring 2002


Dragan Milosevic

Course Title

Communication and Team Building

Course Number

EMGT 522/622


Teams in the workplace -- Management, Knowledge management, Communication in organizations, Intercultural communication


In order for our team to perform a ‘self diagnosis’ it was necessary to go back to the beginning of the time together and take note of observations and feelings through each phase of team development. Within each of these phases, the areas of General Observations, Team Performance, Behavior, Conflict and Communication were studied. The model of “Form, Storm, Norm, and Perform” 2 was used as a structure for team insights. Conclusions are made at the end regarding the tools the team used, the effectiveness of rotating the team leadership, and several relationship/team dynamics issues including cross-cultural issues.


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