Total Quality Management
Keen Mobility is a company growing its product line from 0 products to 3 separate products. There is a need to quality standards and procedures both internally and externally. This manual is a first draft of a quality manual that Keen Mobility can use, add to, or even delete sections as they grow into a large organization with good quality people and products.
Klein, Richard; Attavavuthichai, Voraphol; and Eren, Guvenc, "Keen Mobility Quality Manual" (2003). Engineering and Technology Management Student Projects. 1559.