Document Type

Closed Project

Publication Date

Winter 2003


Dragan Milosevic

Course Title

Communications and Team Building

Course Number

EMGT 522/622


Executive Summary:

The rapid development of information and communication technologies during the last two decades of the past millennium created new organizational structures to build for companies. Today, many companies all over the world have an increasing number of virtual teams. These teams are generally composed of members with distinctive skills at dispersed locations. However, despite all the technological improvements, not every virtual team becomes successful because there are many critical issues for virtual team success. The purpose of this paper is to study the key success factors of communication in Virtual Teams as a part of midterm project in Communication and Team Building class, EMGT 522. In this paper, we start colleting and analyzing all information via a wide literature search. After determination of three major key success factors--technology, conflict and trust-- through some decision making tools, these factors are analyzed in terms of their effects on communication in virtual teams, and examples from real world are also presented in terms of those factors.


This project is only available to students, staff, and faculty of Portland State University

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