Decision Making in Engineering and Technology Management
Laptop computers -- Borrowing and lending -- Management, Portland State University -- Students -- Services for, Hierarchical Decision Model, Decision making
Across the university, and in other large decentralized organizations, many departments have laptops which can be checked out by staff members for various uses. Departments which have no formalized system of asset management tend to find that it is not long before laptops end up missing power adapters and entire devices can easily become lost. The Office of Student Financial Aid and Scholarships at Portland State University finds itself with a need to institute a software solution to checking in and out mobile devices so it can track and hold staff who lose devices accountable.
The Analytical Hierarchy Process (AHP) using the Hierarchical Decision-making Model (HDM) is utilized by this research paper to rank four software solutions for checking in and out laptops while collecting user data to keep staff accountable. The four solutions used in this study were chosen for their use across various departments in university settings as well as recommendations from various information technology professionals. The model has 4 levels. The first one is the challenge itself. The second lists the perspectives the challenge should consider. The third level compares each criteria against each other to determine its overall weight of importance. Finally the fourth level has the alternative solutions which address the challenge and will be weighted to determine how well they address each of the third level criteria. The end goal of this model is to use the weighted results gathered from several experts making judgement quantifications of pairwise comparisons to determine the optimum option to address the challenge. The findings of the model showed that Google Forms was the best option to meet the needs of the department.
Sherman, Dave, "Using HDM to Find a New Laptop Check-out System for the Office of Student Financial Aid and Scholarships" (2018). Engineering and Technology Management Student Projects. 1921.