Document Type

Closed Project

Publication Date

Winter 2015


Kenny Phan

Course Title

Decision Making

Course Number

ETM 530/630


This research study explains about the decision making process for selection of best mobile service provider. The different types of mobile server provider that are selected are AT&T, Verizon, Sprint, T-Mobile and Cricket. Hierarchy decision model was used to construct the decision model. The paper explains the four different criteria as the base criteria for structuring the decision model. We first selected the criteria that are important for the selection of best mobile service provider. Sub criteria were selected under each of the four major criteria such that they contribute as some part of each major criterion weight or relative importance. Once all the selection of four criteria was done, we validated the model on Portland’s top 5 mobile service providers. Data gathered was entered into the model and used to calculate comparison among different mobile service provider. Based on this analysis, recommendation was made for the top most popular mobile service provider in Portland.


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