Document Type

Closed Project

Publication Date

Fall 2016


Charles Weber

Course Title

Communication and Team Building

Course Number

ETM 522


Virtual work teams -- Management, Personnel management, Teams in the workplace


With the progress of science and technology, virtual teams are becoming popular in organizations and corporations. However, how effective they regard performance, compared to traditional teams is what the researchers are interested in virtual teams. Due to the lack of face-to-face exchange, virtual teams’ members rely on emails, phone calls, teleconferences, virtual meetings, and alike. For members of a virtual team, working with a teammate whom they never met personally is like interacting with a stranger in a social situation. Thus it is harder to establish trust in the virtual teams. Another important characteristic to have for effective performance in any working groups is cohesion. The performance of a team is impacted whether group members can function together cohesively or not. The data collected for this research report are based on researches conducted in the past. Our results reveal that cohesiveness and trust in virtual teams play a major role in the relationship between effective coordination and team performance. Using SWOT analysis, we will take a look to see how trust and team cohesion positively link to team performance and efficient coordination in a Virtual environment.. The paper also suggests how management can help improve the performance base on trust and cohesion for virtual teams.


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