Data mining -- Applications to banking industry, Wells Fargo Bank. Fraud Referral Unit, Data mining -- Case studies, Bank fraud
In the banking industry, fraud instances are common, especially in the age of internet and these require dexterity to detect and prevent loss.
In this case study, we present Wells Fargo’s- Referral Unit team, which ascertains fraud. We studied their current process of resolving issues of fraudulent transactions, referred to them from various sources. We are recommending a Triage process to improve their efficiency in resolving fraud cases.
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Uffelman, Michael; Mahendran, Nandini; and Jeena, Niharika, "Data -mining In Case Management System: Wells Fargo Fraud Referral Unit" (2012). Engineering and Technology Management Student Projects. 526.