Document Type

Closed Project

Publication Date

Summer 2012


Mike Freiling

Course Title

Data Mining

Course Number

ETM 538/638


Data mining -- Applications to banking industry, Wells Fargo Bank. Fraud Referral Unit, Data mining -- Case studies, Bank fraud


In the banking industry, fraud instances are common, especially in the age of internet and these require dexterity to detect and prevent loss.

In this case study, we present Wells Fargo’s- Referral Unit team, which ascertains fraud. We studied their current process of resolving issues of fraudulent transactions, referred to them from various sources. We are recommending a Triage process to improve their efficiency in resolving fraud cases.


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This project is only available to students, staff, and faculty of Portland State University

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