Document Type

Closed Project

Publication Date

Winter 2012


Robert Dryden

Course Title

Communication and Team Building

Course Number

ETM 522/622


Technology -- Management, Teams in the workplace, Communication in small groups


Every member in our team comes from a different country and culture. It was the first term for three of us and no one knew anybody else before this class began. We were a team of diversity and we also were team number one and so had to do the first presentation. Despite all the fears and uncertainty that we had in the beginning on how to perform, we managed to handle the assignment very well in the first week and made a good presentation. As Dr. Dryden also mentioned we set the bar high from the beginning which led to even more productive and better presentations afterward. Due to our positive early performance we reached our norming phase very soon. We delivered every assignment with high quality and had a magnificent second presentation. The reason for our success was the commitment each member had to our goal and their assigned responsibilities and also the implementation of the golden rules of having a high performance team. The main rules that we had in our team were open communication, mutual respect, active listening and brainstorming. We analyzed our performance in several ways, including the forming/storming model, and also via the ten ingredients for a successful team.


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