Document Type

Closed Project

Publication Date

Spring 2010


Tugrul Daim

Course Title

Decision Making

Course Number

EMGT 530


Medical records -- Data processing, Patients -- Attitudes -- Surveys, Medical records -- Technological innovations, Decision making


As technology evolves, we gradually notice its impact in any given area. In this study we consider health-care records and its future progression in technology. The objective of our study is to understand the current state of personal health-care records with a focal point in identifying the most likely option adopted from a patients’ perspective. The following three alternatives were considered after literature research; Hybrid Systems (both paper and electronic records), EMR (Electronic Medical Records), and USB Technology (portable storage with added security). In determining the best alternative, a multi-level HDM was used. Two surveys were then distributed to patients; the data obtained from the surveys were used to calculate the final results using PCM software. The survey gave us a general idea on what patients thought of the current health-care systems, followed by pair-wise comparisons between the sub-criteria and the three alternatives to determine the best option. EMR was chosen as the best alternative of personal healthcare records from the patients’ perspective.


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This project is only available to students, staff, and faculty of Portland State University

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