Richard R. Deckro
Total Quality Management
The author provides a brief overview of the two approaches for production and quality improvement: total quality management and continuous process reengineering. He identified the basic differences and similarities in the two approaches. He also presents ideas about which of these approaches has the most to offer a company interested in maintaining or expanding its share of the market.
Munz, Jim, "Continuous Process Improvement Versus Reengineering" (1993). Engineering and Technology Management Student Projects. 912.