Richard R. Deckro
Total Quality Management
This study looked for process improvements that might be possible in the Longview Reduction Maintenance Control Dispatch Process using advanced engineering management techniques.
Millard, Daryl L.; Bailey, Gena; Brown, Steve; and Cox, Jim, "Process Improvements Possible in the Longview Reduction
Maintenance Control Dispatch Process" (1993). Engineering and Technology Management Student Projects. 978.