First Advisor

Quentin D. Clarkson

Date of Publication

1977

Document Type

Thesis

Degree Name

Master of Social Work (MSW)

Department

Social Work

Language

English

Subjects

Medical Care--Evaluation, Medical personnel and patient

DOI

10.15760/etd.2116

Physical Description

1 online resource (56 p.)

Abstract

This work explores the development and use of patient satisfaction evaluation system in a family practice setting. The goal was to develop a system that would minimally interfere with the delivery of care while simultaneously disclosing sources of patient satisfaction and dissatisfaction. The information would then be used to improve aspects of patient care and service delivery.

Rights

In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

Persistent Identifier

http://archives.pdx.edu/ds/psu/15795

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