Portland State University. Department of Psychology
Dean E. Frost
Date of Award
Master of Science (M.S.) in Psychology
1 online resource (67 p.)
Office layout, Visibility, Privacy, Organizational behavior
A field study was conducted to find whether open office architecture is related to employees' perceptions of their jobs and their work groups, and to their behavior in and around their work stations. Fifty-two employees in the administrative division of a large manufacturing operation volunteered to participate by answering a questionnaire and allowing their work stations to be analyzed for levels of visual access and visual exposure, the two independent variables. Access and exposure, at first theorized to be independent and interacting functions, were found to be too highly correlated in this open off ice setting to test as originally planned. The design was modified by combining the measures of access and exposure, thereby creating a new independent variable called visual information. Under the modified design, results supported a prediction that less visual information would correlate with more positive responses to survey items about employees' job characteristics, and a prediction that less visual information would correlate with higher rates of work station occupancy. But there was no support for a prediction that more visual information would correlate with more positive responses to survey items about employees' work groups, nor was there support for a prediction that more visual information would correlate with fewer numbers of personal items displayed at employees' work stations. Suggestions were made for more appropriate tests of the original design in order to determine whether visual access and visual exposure operate as independent and interacting dynamics.
true, Connie L., "The influence of work station architecture on work perceptions and work behavior" (1988). Dissertations and Theses. Paper 3852.