Portland State University. Department of Psychology
Leslie B. Hammer
Date of Publication
Master of Science (M.S.) in Psychology
Bullying in the workplace, Employees -- Attitudes, Work environment -- Social aspects, Work and family, Job satisfaction -- Social aspects
1 online resource (v, 88 pages)
Horizontal workplace aggression is a workplace stressor that can have serious negative outcomes for employees and organizations. In the current study, hierarchical regression analyses were used to investigate the hypotheses that horizontal workplace aggression has a relationship with turnover intentions, work-to-family conflict and family-to-work conflict. Coworker social support was investigated as a potential moderator in these relationships. Surveys measuring these constructs were administered to a group of 156 direct-care workers (specifically, certified nursing assistants, or CNAs) in a long-term assisted living facility corporation in the Northwestern United States. Results indicated that horizontal workplace aggression had a significant and positive relationship with work-to-family conflict, family-to-work conflict, and turnover intentions, and that coworker social support significantly moderated the relationship between horizontal workplace aggression and work-to-family conflict, though not in the hypothesized direction. No other hypothesized moderations were significant. Potential explanations, practical implications and directions for future research are discussed.
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Van Dyck, Sarah Elizabeth, "Horizontal Workplace Aggression and Coworker Social Support Related to Work-Family Conflict and Turnover Intentions" (2013). Dissertations and Theses. Paper 652.