Portland State University. Department of Psychology
Leslie B. Hammer
Date of Award
Master of Science (M.S.) in Psychology
1 online resource (v, 88 pages)
Bullying in the workplace, Employees -- Attitudes, Work environment -- Social aspects, Work and family, Job satisfaction -- Social aspects
Horizontal workplace aggression is a workplace stressor that can have serious negative outcomes for employees and organizations. In the current study, hierarchical regression analyses were used to investigate the hypotheses that horizontal workplace aggression has a relationship with turnover intentions, work-to-family conflict and family-to-work conflict. Coworker social support was investigated as a potential moderator in these relationships. Surveys measuring these constructs were administered to a group of 156 direct-care workers (specifically, certified nursing assistants, or CNAs) in a long-term assisted living facility corporation in the Northwestern United States. Results indicated that horizontal workplace aggression had a significant and positive relationship with work-to-family conflict, family-to-work conflict, and turnover intentions, and that coworker social support significantly moderated the relationship between horizontal workplace aggression and work-to-family conflict, though not in the hypothesized direction. No other hypothesized moderations were significant. Potential explanations, practical implications and directions for future research are discussed.
Van Dyck, Sarah Elizabeth, "Horizontal Workplace Aggression and Coworker Social Support Related to Work-Family Conflict and Turnover Intentions" (2013). Dissertations and Theses. Paper 652.