Protecting Workers in the Home Care Industry: Workers' Experienced Job Demands, Resource Gaps, and Benefits Following a Socially Supportive Intervention
National Institute of Occupational Safety and Health (NIOSH), Oregon Healthy Workforce Center, a NIOSH Center of Excellence in Total Worker Health(R) U19OH010154
Home Health Care Services Quarterly
The Community of Practice and Safety Support (COMPASS) program is a peer-led group intervention for home care workers. In a randomized controlled trial, COMPASS significantly improved workers' professional support networks and safety and health behaviors. However, quantitative findings failed to capture workers' complex emotional, physical, and social experiences with job demands, resource limitations, and the intervention itself. Therefore, we conducted qualitative follow-up interviews with a sample of participants (n=28) in the program. Results provided examples of unique physical and psychological demands, revealed stressful resource limitations (e.g., safety equipment access), and elucidated COMPASS's role as a valuable resource.
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Mabry, L., Parker, K. N., Thompson, S. V., Bettencourt, K. M., Haque, A., Luther Rhoten, K., ... & Olson, R. (2018). Protecting workers in the home care industry: workers’ experienced job demands, resource gaps, and benefits following a socially supportive intervention. Home health care services quarterly, 1-18.