Journal of Occupational Health Psychology
Psychology, Meta - Analysis
Incivility and its negative impacts on individuals, teams, and organizations have been widely studied in workplace contexts, but the literature lacks a comprehensive understanding of incivility from the instigator's perspective. This meta-analysis of instigated incivility included 35,344 workers from 76 independent samples. Results showed that instigated incivility was related to several correlates including psychological ill-being, ρ = .36, and well-being, ρ = -.17; physical well-being, ρ = -.25; personal dispositions that are risk factors, ρ = .47, and preventative factors, ρ = -.34; negative, ρ = .28, and positive, ρ = -.33, job attitudes; positive team characteristics, ρ = -.28; job demands, ρ = .10; and experienced, ρ = .61, and observed, ρ = .58, incivility. Moderator analyses showed that the relationship between experienced and instigated incivility was weaker for older participants and under conditions of greater job control and work-group civility.
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Published as: Park, L. S., & Martinez, L. R. (2021). An “I” for an “I”: A systematic review and meta-analysis of instigated and reciprocal incivility. Journal of Occupational Health Psychology. https://doi.org/10.1037/ocp0000293