Academic libraries -- Circulation and loans
This article focuses on the development of a document delivery service. We talk about the implementation of the service: from choosing software platforms and scanning hardware to deciding on document delivery policies and marketing strategies. We then will share some usage statistics and provide insights into who the users of this service are and how they are using it. We will also provide some testimonials from faculty who are using the service. With our conclusion we will share how we have benefited from this service and and include our suggestions for other libraries who are considering implementing a similar service.
Gunderson, M., & Masland, T. (2015). Document Delivery by the Seat of Your Pants. OLA Quarterly, 21(2), 5-11. http://dx.doi.org/10.7710/1093-7374.1796