Document Type

Closed Project

Publication Date

Winter 1993

Course Number

ENGT 510


A strong system of quality management, combined with the support from all functions in the manufacturing organization will lead to improved manufacturing performance. After an introduction to quality performance and its relationship to ISO 9000 and optimized production technology (OPT), this paper proposes a framework to define the motivational functions of this solid quality management system.


This project is only available to students, staff, and faculty of Portland State University.