Document Type

Closed Project

Publication Date

Spring 2002


Dragan Milosevic

Course Title

Total Quality Management

Course Number

EMGT 563/663


Sheriffs -- Oregon -- Clackamas County -- Management, Sheriffs -- Oregon -- Clackamas County -- Roll calls, Total quality management, Shift systems -- Evaluation


Our quality improvement team chose to concentrate on a small improvement in the area of shift transition. The key to our strategy is the empowerment of the deputy at all ranks to provide feedback on quality improvement tactics.


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This project is only available to students, staff, and faculty of Portland State University

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