Engineering and Technology Management
In the life cycle of a project, the ill effects of conflict can be minimized if the Project Manager anticipates the possible conflicts and understands the causes. In the main phase the leading factor contributing to conflicts was "improper requirement user definition" by the user for both high-tech and dotcom companies. For phaseout too, the main contributor was again, "improper requirement definition" by the user. Scheduling and priorities were the other main contributors. The most common mode of handling conflicts was Collaboration or Problem Solving for both high-tech and dotcom companies. Conflict seems to have a positive effect on Project Management in both hightech and dotcom companies, as it generated discussions and ideas and helped in resulting in a quality product.
Valluri, Sundar; Gopalakrishnan, Rajesh; Lai, Hsieh-Cheng; Lin, Hung-Hui; and Hsieh, Fu-Jung, "Conflict in the Project Life Cycle in High Tech And Dot-Com Companies" (2000). Engineering and Technology Management Student Projects. 2048.