About 18 months ago my company, Huron Healthcare, instituted a new team among the people working in the operations group: a team called DevOps. The idea of DevOps is a relatively new concept hitherto unknown at Huron, and thought leadership in the area is still sparse. This paper will describe how, in the absence of any specific set of rules or practices or metrics, Huron has gone through the process of adopting a DevOps-based culture. It will talk about conditions as they existed prior to adoption, how those motivated change among the decision makers, and a great deal about the challenges, successes, and lessons learned while implementing a set of practices that lack even a formal definition.
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Atkinson, Paul, "DevOps and Knowledge Managetment" (2015). Engineering and Technology Management Student Projects. 261.