Document Type

Closed Project

Publication Date

Spring 2010


Dundar Kocaoglu

Course Title

Project Management in Engineering and Technology

Course Number

ETM 545/645


Technology -- Management, Project management, Portland State University, Conflict management


The research is an exploratory study of conflict management styles (CMS) that graduate students from the ETM 545/645 course (Project Management) at Portland State University tend to choose when faced with conflict situations while managing projects in the work place and in graduate school. Blake and Mouton‟s conflict management grid and Dr. Jay Hall‟s CMS model were the bases for determining the CMSs of the respondents. A second goal of the study is to describe the CMSs of the respondents, as these relate to gender, age, ethnicity, and work experience. The researchers used a demographic questionnaire and Dr. Jay Hall‟s CMS survey as research instruments. The results of the study are presented using descriptive statistics.

The findings of the research aim to provide students of project management in ETM 545/645 with information on their CMSs, and recommendations for best practices in dealing with interpersonal conflicts when managing projects.

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