Document Type

Closed Project

Publication Date

Spring 1992

Course Title

Individual Study

Course Number

EMGT 505

Abstract

With the increased emphasis on the quality of products, consumers look to warranties as financial guarantees of a product's reliability. The nature and extent of the warranty affect the sales, market share, costs and profits of many businesses. In some cases warranties are viewed as essential to the manufacturer's competitive position. Consumers, on the other hand, must decide between products with differing warranties or between different warranty options for the same product. The problem of calculating the costs and benefits of warranty policies is an important one.

Rights

In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

Comments

This project is only available to students, staff, and faculty of Portland State University.

Persistent Identifier

http://archives.pdx.edu/ds/psu/22606

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