Document Type

Closed Project

Publication Date

Fall 2007


Dundar Kocaoglu

Course Title

Engineering and Technology Management

Course Number

ETM 520


Each year more consumers shop online. A recent report by Harris Interactive says that almost eight in 10 US adults now use the Internet, and increase of 10% over 2006. The report also says that US online adults now total 178 million. As the number of online shoppers grows, so does the number of purchases they make online. As the amount of money spent and the amount of personal data given online also increases, so does the opportunities for cyber criminals and intruders to steal them. While the internet market place offers convenience and lower prices, it also poses risks that need to be mitigated to make E-Commerce as safe as possible. The challenges that are facing E-Commerce were studied in this project from three different perspectives – Technology, Organizational and Personnel. The business model and the various transaction models of E-Commerce were studied. The sources of the problem and the most recent challenges were researched. The recommendations were provided based on the T-O-P analysis. Overall, the project found that E-Commerce risks are very real, and consumers need to learn better computer hygiene to stay safe online and the developers need to focus more on security of internet applications along with business functionalities.


This project is only available to students, faculty, and staff of Portland State University.

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