Building a User Testing Toolkit at Your Consortium or Institution

An increasing number of Orbis Cascade Alliance libraries have either begun performing user testing or have an interest in doing so. The User Testing Toolkit Project Group (UTTPG) was formed to build a user testing toolkit to support user testing at Alliance libraries. In our presentation, we will talk about our process for collaborating as a group of representatives from the diverse academic institutions that make up the Alliance consortium, the resources we found useful including: how to’s, software recommendations, sample documentation and resources for instruction reference staff, and share the webpage where our toolkit is available.