First Advisor

Dr. Lee Anne Knox

Date of Award

Winter 3-1-2024

Document Type

Thesis

Degree Name

Bachelor of Arts (B.A.) in Psychology and University Honors

Department

Psychology

Language

English

Subjects

Artificial Intelligence, Therapy, Tool, Humans, Interaction, Chatbot

Abstract

Artificial Intelligence (AI) has emerged as a transformative tool in various fields, including mental health care and therapy. This study provides a comprehensive review of literature, gathered through Portland State University’s Online Library, on the potential of AI as a stepping stone towards face-to-face therapy. The study examines the historical development of AI in mental health, highlighting its development and advancements that have influenced its current implementations.

In addition to its direct applications in therapy, AI is also examined in the context of its role as a facilitator or “stepping stone” in the delivery of mental health care. AI-driven platforms and applications have the potential to bridge gaps in access to mental health services, particularly in underserved or remote areas, by providing immediate support and guidance to individuals in need. However, the review also acknowledges that AI is not capable of replacing human to human interaction and should be viewed as a complement rather than a replacement for traditional therapy.

This thesis revealed that artificial intelligence and chatbot applications involved in therapeutic settings can reliably serve as “stepping stones” towards Face-to-Face therapy. Though there is need for further research on the long term impacts of engagement with AI programs as well as liability issues, programs with carefully led supervision and implementation in a patient's process can help to improve mental health and bridging the connection to therapists as well.

Keywords: Artificial Intelligence, Therapy, Tool, Humans, Interaction, Chatbot

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