Advisor

June A. Dunn

Date of Award

1981

Document Type

Thesis

Degree Name

Master of Social Work (MSW)

Department

Social Work

Physical Description

1 online resource (155 p.)

Subjects

Self-help groups -- Oregon -- Portland Metropolitan Area, Social service -- Oregon -- Portland Metropolitan Area -- Information services

DOI

10.15760/etd.5092

Abstract

The purpose of this study was to evaluate the effectiveness of the Self-Help Information Service (SIS) and to obtain information necessary for the improvement of the service. The study also described the development and operation of SIS and assessed the use and effect of the service. The evaluation of SIS was based on initial global utilization data and the results of participant satisfaction surveys targeted at four distinct groups: (1) Self-Help Project staff, (2) Tri-County Information and Referral Service staff, (3) self-help groups, and (4) callers of the service (potential members of self-help groups). The Self-Help Project and Tri-County I & R staffs represent staff samples; the self-help groups and potential members represent consumer samples.

Description

If you are the rightful copyright holder of this dissertation or thesis and wish to have it removed from the Open Access Collection, please submit a request to pdxscholar@pdx.edu and include clear identification of the work, preferably with URL

Persistent Identifier

http://archives.pdx.edu/ds/psu/19560

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