Grey literature -- Bibliography -- Methodology
With the surge of student and faculty reliance on the Internet and search engines like Google as sources for bibliographies, researchers expect reference desk staff to quickly locate obscure materials. In this article, we explore the interplay between reference and interlibrary loan services in light of post-modern research styles, and how reference and interlibrary loan (distinct service points) can seamlessly address grey literature research needs.
Buchanan, S., Jackson, R. & Oberlander, C. (Fall 2004). Can Cooperative Service Solve the Grey Literature Challenge? OLA Quarterly, 10 (2/3), 5-9.