Consumer Satisfaction with Aging & Disability Resource Connection of Oregon: Round 4

Authors

Diana White, Portland State UniversityFollow
Sheryl DeJoy Elliott, Portland State UniversityFollow

Document Type

Technical Report

Publication Date

1-2015

Subjects

People with disabilities -- Services for -- Oregon, People with disabilities -- Counseling of -- Oregon, Older people -- Services for -- Oregon, Older people -- Counseling of -- Oregon, Community health services for older people, Community health services for people with disabilities -- Oregon

Abstract

The report describes the fourth round of consumer satisfaction surveys that were conducted with people who had been in contact with the Information & Referral/Assistance (I&R/A) Call Center or received Options Counseling (OC) services of Aging and Disabilities Resource Connection (ADRC) of Oregon. Data for this survey were collected in November 2014. This Executive Report summarizes and presents data on overall satisfaction, conclusions, and recommendations for the ADRC program.

Description

This is the final report submitted to Oregon State Unit on Aging, Department of Human Services

Persistent Identifier

http://archives.pdx.edu/ds/psu/15456

Citation Details

White, Diana and Elliott, Sheryl DeJoy, "Consumer Satisfaction with Aging & Disability Resource Connection of Oregon: Round 4" (2015). Institute on Aging Publications. 12.
http://archives.pdx.edu/ds/psu/15456