Document Type

Blog Post

Publication Date



Adult learning, Work-based learning -- Research, Digital literacy, Test-FC-Exclude-Ignore


Over the course of our research project, we were able to interview 27 working Learners employed in frontline service work in the US. Our plans to expand this data set and conduct in-person follow-up interviews was disrupted by the COVID-19 pandemic. In order to have some sense of what our participants' education, work, and lived experiences were like in the year after our interviews, we sent a follow-up questionnaire to all 27 in the summer of 2021 and received responses from 13 individuals. It was important for us to reconnect with these learners after more than a year of societal change due to racial reckoning and multiple shifts in shutdowns, changing labor markets, and upheaval.


21CLEO Research Blog Post No. 31

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