Document Type

Research Brief

Publication Date



Adult literacy, Computer assisted instruction, Digital divide


This case study describes how the digital literacy acquisition program in a rural community was sustained through formal and informal connections across a variety of organizations and community institutions. The case study describes the setting, the details of how tutor facilitated, self paced learning was organized, and the various ways connections were made across organizations. Five types of connections are identified: formal top-level partnerships, local connections, library/workforce partnership, school/workforce connections, informal community connections, and lab coordinator/tutor/learner connections. Implications for these findings include how policy makers and other key stakeholders may benefit from recognizing and building on the ways people in the field marshal formal and informal resources to create and sustain vibrant programs.

Persistent Identifier